Robotic Process Automation Implementation

Location: Collingwood, VIC

Duration: 5 months

Keywords: RPA, IPA, Robotic Process Automation, Intelligent Process Automation, Robotics, Lean, Process Re-Engineering 

Note: Due to funding requirements of this project, applicants must have Australian Citizenship or Permanent Residency to apply.

Project Background

Managed within the “Lowest Seat Cost” program to deliver cost improvements and aligned with continuous improvement methodologies, this project is taking the Robotic Process Automation (RPA) Proof of Concept trial to other areas of the business to further generate cost benefit and business improvement.

We are further extending RPA to within Customer Contact centres and other back of house functions within Commercial and IT business units. We focus on processes with high manual transactional effort, possibility for error and poor customer satisfaction. By automating relevant processes using RPA, we aim to lower cost and, re-shore processes and increase value adding activity by better utilisation of resources.

Research to be Conducted

  • Take the (RPA) Proof of Concept to other areas of the business
  • Analyse business problems and develop robotic solutions to those problems
  • Build simple utilities or object modules utilising data from databases, parsing data from flat files, emailing or automating MS Office and other business applications
  • Manage all application development phases, including testing and documentation

Skills Required

  • Experience with automation technologies (e.g. Blue Prism) would be helpful. Blue Prism will be taught and used in this project
  • Strong process minded thinker. Ability to analyse, understand business problems and express in detailed process flows
  • Proficiency in MS Office (Access, Outlook, Excel)
  • Quick learner, looking for a challenge to develop a skill set for the future
  • Works independently with limited support but engages with the necessary stakeholders
  • Strong communication, interpersonal and teamwork skills

Expected Outcomes

The RPA project cycle is conducted over a 12-week sprint cycle utilising Lean / Agile methodology. We expect up to 2 RPA processes to be developed and implemented in this time, forecast to deliver $100K saving per process.

Additional Details

The intern will receive $3,000 per month of the internship, usually in the form of stipend payments.

The intern will undertake this project during regular full time business hours on-site with the industry partner. The intern will be expected to maintain contact with their academic mentor throughout the internship. Time will be allowed for the intern to visit their home university.

To participate in the AMSI Intern program, all applicants must satisfy the following criteria:

  • Be a PhD student currently enrolled at an Australian university
  • PhD candidature must be confirmed.
  • Applicants must have the written approval of their Principal Supervisor to undertake the internship. This approval must be submitted at the time of application via the standard form available on the AMSI Intern website during the application process.
  • Internships are also subject to any requirements stipulated by the student’s and the academic mentor’s university.
Applications Close

22 October 2017

Reference:
INT – 0350